Call Center Executive Jobs in Goa 2026 | Electricity Department Call Center Vacancy at Kadamba Plateau

Call Center Executive Jobs in Goa 2026 – Electricity Department Call Center Vacancy at Kadamba Plateau

If you are searching for the latest job openings in Goa, here is a great opportunity for freshers and experienced candidates looking to build a career in customer support and communication services. A new recruitment notification has been released for Call Center Executives for the Electricity Department Call Center, based at Kadamba Plateau, Old Goa Panaji Highway.

This recruitment drive is being conducted under The Hello Group, and interested candidates who possess good communication skills and basic computer knowledge can apply immediately. The vacancy is ideal for candidates who have completed Class XII or Graduation and are comfortable speaking multiple languages such as English, Konkani, and Hindi.

The demand for customer support professionals is increasing rapidly across India, and call center jobs provide excellent career growth opportunities, especially for young job seekers and freshers. Candidates who are confident in handling customer complaints and communicating effectively can benefit greatly from this opportunity.

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Job Details

Position

Call Center Executive

Department

Electricity Department Call Center

Job Location

Kadamba Plateau, Old Goa Panaji Highway, Goa

Hiring Organization

The Hello Group

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Job Responsibilities

Selected candidates will mainly work in the customer support division of the electricity department call center. Their primary responsibility will be to assist consumers and register complaints related to electricity services.

Main Duties Include:

• Receiving customer complaints through calls
• Registering and updating complaint details in the system
• Providing basic support and guidance to consumers
• Coordinating with the concerned department when required
• Maintaining polite and professional communication
• Handling customer queries efficiently
• Ensuring proper follow-up of registered complaints

Candidates should have patience, communication skills, and the ability to work under pressure during busy hours.

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Eligibility Criteria

Before applying for this vacancy, candidates should check the required qualifications and skills carefully.

Educational Qualification

Applicants must have:

• XII Pass (Higher Secondary)
  OR
• Graduate in any stream

Freshers are also encouraged to apply if they meet the language and computer knowledge requirements.

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Required Skills

Language Skills

Candidates must know how to speak:

• English
• Konkani
• Hindi

Multilingual communication is important because the call center deals with consumers from different regions and backgrounds.

Computer Knowledge

Applicants should have:

• Basic computer operation knowledge
• Typing skills
• Understanding of call center software or complaint systems (preferred but not mandatory)
• Ability to work with data entry tasks

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Why This Job is a Good Opportunity

Many job seekers in Goa look for stable employment opportunities that do not require highly technical qualifications. This Call Center Executive vacancy is suitable for candidates who want to start their career in the customer service industry.

Benefits of Working in a Call Center

• Improves communication skills
• Builds customer handling experience
• Opportunity to work in a professional office environment
• Career growth in BPO and customer support sectors
• Enhances computer and administrative skills
• Good exposure to government-related service support systems

For freshers, this type of role can become the foundation for future opportunities in administration, customer care, operations, and technical support.

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Work Environment

The Electricity Department Call Center is expected to operate in a structured and professional setup where employees handle incoming customer interactions. Candidates may work in shifts depending on operational requirements.

A calm attitude, listening skills, and problem-solving ability are highly valuable for this role. Since electricity-related complaints can sometimes involve urgent situations, candidates should be able to communicate responsibly and clearly.

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Who Should Apply?

This vacancy is ideal for:

• Freshers looking for office jobs in Goa
• Candidates interested in customer support careers
• Graduates seeking stable employment
• Candidates with strong communication skills
• Individuals fluent in English, Hindi, and Konkani
• Job seekers looking for immediate openings

Even candidates with limited experience can apply if they are confident in communication and basic computer operations.

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How to Apply

Interested candidates can contact the recruitment team directly through WhatsApp for further details and application procedures.

WhatsApp Contact Number

9371255528

Applicants are advised to send their updated resume and basic details through WhatsApp as early as possible because openings may be filled quickly.

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Important Tips for Applicants

Before applying, candidates should prepare the following:

• Updated Resume/CV
• Educational qualification documents
• Valid phone number and email ID
• Passport-size photograph
• Basic introduction for interview purposes

Interview Preparation Tips

• Practice speaking confidently in English, Hindi, and Konkani
• Learn basic customer service etiquette
• Be ready to explain how you handle customer complaints politely
• Improve typing and computer navigation speed
• Dress professionally if called for an interview

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Career Growth Opportunities

Working as a Call Center Executive can open doors to several future career paths, including:

• Senior Customer Support Executive
• Team Leader
• Quality Analyst
• Operations Executive
• Technical Support Associate
• Administrative Coordinator

Candidates who perform well can gain valuable industry experience and move into higher-paying positions over time.

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Final Words

The latest Call Center Executive Vacancy in Goa for the Electricity Department Call Center is an excellent opportunity for candidates seeking customer support and office-based jobs. With minimum qualification requirements, multilingual communication needs, and basic computer knowledge eligibility, this opening is accessible to many freshers and graduates across Goa.

If you are confident in communication, enjoy helping people, and want to build a stable career in customer support services, this could be the perfect opportunity for you.

Interested applicants should apply soon and contact the provided WhatsApp number for complete details regarding interviews, salary, and joining procedures.